Web based Telecom Testing Tools

Infotel Systems, Inc. 804-266-6600

 
 

We understand telecom ! Benefits to using TESTCALL.COM...

 

1. Perfect installs. We stress test new automated attendants, voice response, call centers.

 

2. Monitoring. Down ISDN PRI detected at 5 am. Carrier dispatch by 7am. PRI up at 9 am.

 

3. Fix chronic repairs. Our reports build credibility with the carrier. We stop finger pointing.

 

We prevent costly truck rolls

 

What our customers are saying...

Discovered a broken hunt group BEFORE a critical customer move. Thanks for a great service ! - Jeff Hawkins, Telepath

Now our Caller ID Name finally shows correctly to our patients. - Richmond Medical Office Manager

Alerted us to a (dead) PBX. We arrived and reset the AC breaker before the fist patient.  - Ken Harrington, Chesterfield Pediatrics

Resolved a chronic T1 failure due to a wet copper condition. Manager, County of Henrico, VA

...detected that a storm cut our T1.  We were first dispatched before others (woke up). - Richmond Builder

Fixed our Caller ID Name. Now more customers answer our calls - Rich Moncure, On Hold Marketing dba OHM Studios

(Early bird) warning of trouble allowed us to initiate a service request (before other down customers) - Steven Settlage -Tascon Group

 

Automated Tests

Dispatched Services

Automated Test Calls to a Telecom System

T1 testing

Router Status Lights Check

Cabling

Fix Caller ID Name

Arbitration Technical Witness

222-1111 (Useful tests from the NID)

VOIP QOS testing from your site to the SIP carrier

Find carrier who owns a local or "800" Number

 

Telephone Line / DID designation tool

 

Ping from our telecom center to your WAN address